Privacy Policy

CampdenTech ("CampdenTech", "we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect through www.campdentech.com (the "Site"), why we collect it, and how it is used, stored and protected.

1. Information we collect

We collect information you choose to give us directly, primarily through our contact/enquiry form. This may include:

• Your full name
• Company name
• Email address
• Phone number
• The service(s) you're interested in
• Any message or details you include about your enquiry

We may also automatically collect limited technical information when you visit the Site, such as your IP address, browser type and general usage data, which helps us keep the Site secure and understand how it's used.

2. How we use your information

We use the information you submit to:

• Respond to your enquiry and discuss the services you're interested in
• Provide you with a quote or proposal, where requested
• Maintain records of communications for our own internal purposes
• Improve our website and the services we offer
• Meet legal, regulatory or security obligations

We do not sell, rent or trade your personal information to third parties for their own marketing purposes.

3. How your enquiry is sent

When you submit the contact form, the details you provide are sent by email directly to our team's inbox ([email protected]) so that we can respond to you. A hidden "honeypot" field is used to help filter out automated spam submissions — this field is invisible to real visitors and is not used to collect any information about you.

4. Data retention

We retain enquiry information for as long as reasonably necessary to respond to your request, maintain business records, and comply with our legal obligations. If we go on to provide services to you, information may be retained for the duration of that engagement and afterwards as required by law or standard business practice.

5. Data security

We take reasonable technical and organisational measures to protect the information you submit against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies

This Site may use minimal, functional cookies or local storage — for example, to remember your light/dark theme preference. These do not track you across other websites and are not used for advertising purposes.

7. Your rights

Depending on your location, you may have rights to access, correct, or request deletion of the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

8. Third-party services

We may use third-party service providers (for example, email or hosting providers) to help operate the Site and process enquiries. These providers only process information on our behalf and in accordance with our instructions.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date.

10. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at [email protected].